Collaboration and CRM Solutions
Customising and implementing a CRM, knowledge management or collaboration based solution is often seen as a daunting task. The financial investment in new systems does not leave room for trial and error and the impact of selecting a system that does not meet an organisation’s specific needs can have disastrous flow-on effects. With cost, support considerations, functional requirements and integration constraints all influencing the configuration of a solution, it can seem enormously time consuming to ensure the right decisions are made.
The Datasouth Consulting Approach
The successful implementation of a solution is not just about deploying an application and encouraging staff to use it — aspects such as cultural change and user acceptance need to be worked through and managed properly. The Datasouth Consulting team understand the issues arising with the implementation and management of resources to ensure an optimum fit between technology and business. As such, we can assist organisations with the development of robust strategic plans that will meet evolving business requirements.
What Datasouth Consulting Delivers
Datasouth Consulting has extensive experience and knowledge in planning, deploying and customising the Microsoft Dynamics CRM and Microsoft Sharepoint products. Upon engagement, members of the Consulting team work closely with a client to establish criteria, ensure an informed decision making process and deliver the necessary outcomes.
When it comes to Microsoft collaboration and CRM solutions, Datasouth Consulting demonstrates genuine expertise to ensure that tangible benefits can be realised. From developing a requirements appraisal and interpreting a scope of work through to business adoption, Datasouth provides a unique mix of business process and technology skills.
